Privacy policy

This Privacy Policy explains how Inside Out Culinary collects, uses, discloses, and protects personal information when you visit or make a purchase from insideoutculinary.com. Inside Out Culinary is owned and operated by Zenithstar Group LLC.

Effective date: July 6, 2026

1. Business Information

2. Information We Collect

We collect information you provide directly to us, information collected automatically when you use our website, and information needed to process orders and provide customer support.

Information we may collect includes:

  • Name, billing address, shipping address, email address, and phone number.
  • Order details, products purchased, payment status, delivery details, and customer support messages.
  • Account information if you create an account on our website.
  • Marketing preferences, newsletter signup information, and communication preferences.
  • Device information, browser type, IP address, pages viewed, referring pages, and interactions with our website.

3. Payment Information

Payments are processed securely through Shopify and supported payment providers. Inside Out Culinary does not store full credit card numbers on our own systems. Payment providers may collect and process payment information as needed to complete your transaction, prevent fraud, and comply with legal requirements.

4. How We Use Personal Information

We use personal information to:

  • Process, confirm, fulfill, and deliver orders.
  • Provide order updates, shipping notifications, and customer support.
  • Respond to questions, returns, refunds, exchanges, and warranty-related requests.
  • Process payments, prevent fraud, and protect the security of our website.
  • Improve our website, products, services, and customer experience.
  • Send marketing emails or promotional messages when you have opted in or where permitted by law.
  • Comply with applicable laws, tax obligations, accounting requirements, and legal requests.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, understand website performance, personalize content, support checkout, prevent fraud, and improve our services.

You can control cookies through your browser settings. Blocking some cookies may affect website functionality, including cart and checkout features.

6. Analytics and Advertising

We may use analytics and advertising tools, including services provided by Shopify, Google, Meta, or other partners, to understand website activity, measure marketing performance, and show relevant ads. These partners may collect information from your browser or device through cookies, pixels, or similar technologies.

You can manage Google ad preferences at https://adssettings.google.com.

7. How We Share Personal Information

We do not sell personal information for money. We may share personal information with trusted service providers and business partners when needed to operate our store and provide services.

We may share information with:

  • Shopify and ecommerce platform providers.
  • Payment processors and fraud prevention services.
  • Shipping carriers, warehouses, suppliers, and fulfillment partners.
  • Email, customer support, analytics, and marketing service providers.
  • Professional advisors such as accountants, legal advisors, and compliance providers.
  • Government authorities, regulators, or other parties when required by law or to protect our rights.

8. Shipping and Fulfillment Partners

To deliver your order, we may share your name, shipping address, phone number, email address, and order details with shipping carriers, warehouses, suppliers, and fulfillment partners. This information is used to process, ship, track, and support your order.

9. Email and Marketing Communications

If you subscribe to marketing communications, we may send you emails about products, promotions, and store updates. You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us at support@insideoutculinary.com.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide services, fulfill orders, resolve disputes, prevent fraud, comply with legal and tax obligations, and maintain business records. When information is no longer needed, we will delete, anonymize, or securely retain it as required by law.

11. Security

We use reasonable administrative, technical, and organizational safeguards to help protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Privacy Choices

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of certain personal information we maintain about you. You may also have the right to opt out of certain uses of your information.

To submit a privacy request, contact us at support@insideoutculinary.com. We may need to verify your identity before completing your request.

13. Do Not Sell or Share Personal Information

We do not sell personal information for money. Some privacy laws define certain advertising or analytics activities as "sharing" personal information. If applicable, you may contact us to request to opt out of such sharing.

14. Children's Privacy

Our website is not intended for children under 13 years old, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

15. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information.

16. International Users

Inside Out Culinary operates in the United States. If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. The updated effective date will show when the policy was last revised.

18. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, contact us: