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Whether you need guidance on outdoor kitchens, cookware, or an existing order, our team is ready to assist.
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Frequently Asked Questions
How long does shipping take?
Orders are processed within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S. (excludes AK/HI). You will receive a tracking number once your order ships.
How do I track my order?
Once your order ships, we send a confirmation email with tracking details. You can also log into your account on our site to check your order status at any time.
What is your return policy?
We accept returns on most items within 30 days of delivery, provided they are in their original condition and packaging. Simply contact our team to start the return process.
Can I exchange an item for a different model?
Yes, exchanges are available for items of equal or greater value. Reach out to us via email or phone, and we will walk you through the exchange steps for your outdoor kitchen component, cookware set, or other item.
How do I choose the right outdoor kitchen setup?
Consider your available patio or deck space, how often you cook outdoors, and which features matter most to you. Our team can help you match the right configuration to your entertaining style and backyard layout.
What should I know before buying a pizza oven or wine cooler?
For pizza ovens, think about fuel type, cooking surface size, and whether you need a built-in or freestanding model. For wine coolers, consider bottle capacity, single vs. dual zone temperature, and whether it will be installed indoors or in an outdoor kitchen.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Owned and Operated
Owned and operated by Inside Out Culinary, bringing curated outdoor kitchens and cookware directly to your door.
Free Shipping
Most orders ship free within the Continental U.S. with no order minimum required.
